All orders are processed within 5 to 9 business days (excluding weekends and public holidays). During promotional periods, an additional 5 to 7 days may be required.

Once your order has been shipped, you will receive an email with a tracking number. Please note that it may take between 2 and 5 days for tracking information to become available.

If you have not received your order within 7 days of receiving the shipment confirmation email, please contact us at aidbody.sav@yahoo.com, mentioning your name and order number.

Yes, we offer delivery to all countries worldwide.

Products purchased online can be returned within 14 days from the date of purchase for an exchange or credit, provided they are not defective.

We only accept returns or exchanges for defective items. If you receive a defective item, please contact us at aidbody.sav@gmail.com, providing details about the product and the defect.