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FAQsPrivacy Policy
Last Updated: September 14, 2024
This Privacy Policy describes how A.I.D'BODY (the “Site”, “we”, “our” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on aidbody.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your”, and “yours” refer to any user of the Services, whether you are a customer, a site visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Contact Information, including your name, address, phone number, and email address.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used to secure your account.
Customer Service Information, including any details you provide in communications with us (for example, when you send us a message via the Services).
Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). The Usage Data may include information about how you access our Site and your account, including device details, browser information, network connection data, your IP address, and other information related to your interactions with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including suppliers and service providers who collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Payment processors that collect payment information (e.g., bank account details, credit or debit card information, billing address) in order to process your payments, fulfill your orders, and provide you with the products or services you requested.
When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information obtained from third parties will be processed in accordance with this Privacy Policy. Please also see the section on Third-Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services and to fulfill the contract between us. This includes processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating potential returns and exchanges, and other related features. We may also enhance your shopping experience by allowing Shopify to integrate your account with other Shopify services that you choose to use. In such cases, Shopify will process your information as described in its own Privacy Policy.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. For residents in the United States, United Kingdom, or other applicable jurisdictions, we comply with relevant laws (such as the California Consumer Privacy Act (CCPA) or the UK Data Protection Act) as the legal basis for these processing activities.
Security and Fraud Prevention. We use your personal information to detect, investigate, and take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for securing your account credentials. We strongly recommend that you do not share your username, password, or other access details. If you suspect that your account has been compromised, please contact us immediately. For residents in applicable jurisdictions, our processing of this information is also based on our legitimate interest in maintaining a secure website.
Communicating with You and Improving the Services. We use your personal information to provide customer service and to improve our Services. This is done in our legitimate interest to ensure prompt and effective service, as well as to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For detailed information on the Cookies we use to operate our store via Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (for example, to remember your actions and preferences), to perform analytics, and to better understand how users interact with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising.
Most browsers accept Cookies automatically by default, but you may choose to configure your browser to delete or reject Cookies using your browser settings. Please note that deleting or blocking Cookies may affect your user experience and may cause some Services or features to function improperly or become unavailable.
Please note that, if your browser allows you to transmit signals such as “Do Not Track,” our Site is not designed to respond to them. For more information about “Do Not Track” signals, please visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for purposes of contract performance, legitimate interests, or other reasons under this Privacy Policy. This may include:
Suppliers or third parties performing services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
Business and marketing partners to provide services and send you advertising. Such partners will use your information in accordance with their own privacy policies.
When you request or consent to us disclosing certain information to third parties, for example, to ship you products or via social media widgets or single sign-on integrations.
With our affiliates or within our corporate group, in our legitimate interest of managing a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce our terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Your Rights
Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may, in some cases, lawfully refuse your request.
Right of Access / Right to Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
Right to Correction: You may have the right to request that we correct any personal information we hold about you.
Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain conditions and exceptions.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not “sell” or “share” your personal information or to refuse processing of your information for targeted advertising purposes, as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out signal enabled, we will treat this as a request to opt-out of the sale or sharing of your information for the device and browser you are using.
Right to Restrict Processing: You may have the right to request that we stop or restrict our processing of your personal information.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Right to Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by directly responding to our decision.
Contact
If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or send an email to aidbodyp@gmail.com.